Is it Fair?
Absolutely! Your Competition Box outcomes are determined by our transparent and verifiable algorithm, ensuring fairness. For more insights, delve into our Provably Fair page. Each play is entirely random, maintaining an unbiased experience.

How Can I Buy CK Coins?
Topping up is a breeze. Simply click on the ‘+’ or ‘CK Coins’ buttons, select your preferred bundle, and proceed with payment. This initial step gets you ready to embark on your Unboxing Journey! In some cases, top-ups may take time to reflect in your account due to payment processing. If your balance doesn’t increase within an hour, contact our Support team for assistance.

What’s the Process for Opening a Box?
Opening a box involves creating an account, adding CK coins via the ‘+’ or ‘CK Coins’ buttons, and selecting a preferred competition box. Upon opening a box, you must correctly answer our skill-based MCQ to demonstrate your skill. If you answer the question incorrectly, unfortunately you aren’t able to claim your prize but your CK coins will still be debited from your account.

Why the Need for a Skill-Based Multiple Choice Question?
We are legally obliged to use skill to determine the winner of our competitions. It is not simply a competition or a raffle. We use a skill-based multiple choice question as it’s a widely recognised, simple and quick evaluation of one’s skill.

How to Dispatch a Prize?
Upon selecting the ‘Ship To Me’ button, proceed to your cart to initiate the shipping process. After redeeming a prize and providing shipping details, our team processes your order within 4 business days. Shipping typically takes between two days and one month on average. You’ll receive a tracking link for real-time monitoring of your prize’s journey.

Can I Sell My Prize?
Certainly! If your unboxed prize doesn’t quite meet your expectations, you have the option to instantly sell it for CK Coins.

I can’t find the answer to my question – what now?
If you have any questions that aren’t answered on the FAQ page, please email us at box@competitionkingdom.co.uk and we’ll be happy to help!